There might be a couple of reasons causing delays in your activation process. However, before reaching out to us, please ensure the following:

Have you received an email confirming the activation of your Mediacom Mobile plan?

Have you received the Mediacom Mobile Welcome Kit with your physical SIM? And, have you inserted your physical SIM?

If you purchased an eSIM, did you receive an email with the QR code to activate the eSIM?

Has your device passed the compatibility check successfully?

If you are porting your number from another mobile carrier, have you started the process and confirmed your phone is unlocked?

If you still need assistance, please contact the Mediacom Mobile Customer Care Team at 855-699-6655.