There could be a few reasons why your data isn’t functioning properly:

Network coverage: Check if you’re in an area with good network coverage. Sometimes, a poor reception area can affect data connectivity.
Settings and configuration: Ensure that your device settings for mobile data are correctly configured. Check if data roaming is enabled if you’re in a different region.
Data limit or cap: Verify if you’ve reached your data limit. Exceeding this limit might result in slower speeds or restricted data usage.
Device issues: Restart your device or try inserting your physical SIM into another device to see if the issue persists. Faulty hardware or software issues could affect data connectivity.
Billing or account status: Ensure your account is in good standing. Unpaid bills or account issues could lead to service disruptions.
If the problem persists after checking for the above issues, then contact us at 855-699-6655 for assistance.