Who is responsible for service plan and device fees after a line separation? 

  • If a survivor’s number(s) are transferred to a separate account, beginning on the date on which Mediacom transfers billing responsibilities for and use of telephone number(s) to a survivor following a line separation, the survivor shall assume financial responsibility, including for monthly service costs, for the transferred telephone number(s), unless ordered otherwise by a court. 
  • If an abuser’s number(s) are transferred to a separate account, upon the transfer of the telephone number(s), the survivor shall have no further financial responsibilities for the services for the telephone number(s) or for any mobile device associated with the abuser’s telephone number(s). 
  • The survivor shall not assume financial responsibility for any mobile device(s) associated with the separated line(s), unless the survivor purchased the mobile device(s), or affirmatively elects to maintain possession of the mobile device(s), unless otherwise ordered by a court. 

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