A SIM swapping scam occurs when a fraudster convinces your mobile carrier to transfer your phone number to a new SIM card they control. With access to your number, they intercept calls and texts, potentially compromising your two-factor authentication (2FA) codes. This allows them to reset passwords and access your email, banking, and social media accounts, leading to serious financial and personal data losses.

To secure your Mediacom Mobile SIM and phone number against such scams, it’s crucial to activate account lock. The account lock is enabled by default. Learn how to enable this security feature here.