A port-out scam is a type of fraud where a scammer transfers or ports out your phone number to another carrier without your permission. Here’s how it typically works:  

1. Gathering Information: The scammer collects personal information about you, such as your name, phone number, address, and possibly other sensitive data like your Social Security number or account PIN.  

2. Initiating the Port Out: Using this information, the scammer contacts your mobile carrier and requests to transfer your phone number to a different carrier.  

3. Completing the Transfer: If the scammer provides correct information, the carrier approves the transfer, and your phone number is moved to a new account controlled by the scammer.  

4. Using the Number: Once the scammer has control of your phone number, they can receive your calls and texts, including any two-factor authentication codes sent to your phone. This can allow them to access your bank accounts, social media, email, and other services.  

To secure your Mediacom Mobile account against such scams, it’s crucial to activate account lock. The account lock feature is enabled by default. Learn how to enable this security feature here.