- Mediacom will provide formal notification of a line separation, cancellation, or suspension of service to (i) the primary account holder (if not the survivor), and (ii) to the abuser if the line separation involves the abuser’s line. This notification will occur within 2 business days of receiving a completed line separation request.
- Mediacom will not notify an abuser who is not the primary account holder when it separates the line(s) of a survivor or an individual in the care of a survivor from a shared account.
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Will my abuser know about the line separation request?
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